{"id":4057,"date":"2023-01-18T16:09:04","date_gmt":"2023-01-18T16:09:04","guid":{"rendered":"\/?page_id=4057"},"modified":"2026-03-30T17:27:50","modified_gmt":"2026-03-30T15:27:50","slug":"klantenservice","status":"publish","type":"page","link":"https:\/\/coolvaria.com\/fr\/service-client\/","title":{"rendered":"Service client"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4057\" class=\"elementor elementor-4057\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b97860a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b97860a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ca2e5f2\" data-id=\"2ca2e5f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e24de8 elementor-drop-cap-yes elementor-drop-cap-view-default elementor-widget elementor-widget-text-editor\" data-id=\"8e24de8\" data-element_type=\"widget\" data-settings=\"{&quot;drop_cap&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 01-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2>Foire aux questions (FAQ)<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f19563 elementor-widget elementor-widget-text-editor\" data-id=\"30f19563\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\" data-trid=\"2356\"><strong data-trid=\"2357\">Que signifie exactement \u00ab\u00a0En stock\u00a0\u00bb\u00a0?<\/strong><\/p>\n<p class=\"gt-block\" data-trid=\"2358\">Cela signifie que l&#039;article est en stock (dans l&#039;un de nos deux entrep\u00f4ts aux Pays-Bas) et peut \u00eatre livr\u00e9 imm\u00e9diatement (sous 24 \u00e0 48 heures).<br data-trid=\"2359\" \/><br \/><\/p>\n<p class=\"gt-block\" data-trid=\"2363\"><strong data-trid=\"2364\">Quelle enceinte climatique choisir ?<\/strong><\/p>\n<p data-trid=\"2365\">Si vous ne parvenez pas \u00e0 d\u00e9cider de la taille de l&#039;enceinte climatique que vous souhaitez commander, veuillez nous contacter.<\/p>\n<p class=\"gt-block\" data-trid=\"2366\"><em data-trid=\"2367\">Juste un petit conseil \u00e0 l&#039;avance :<\/em><\/p>\n<p data-trid=\"2368\">Ne vous contentez pas de regarder la quantit\u00e9. Nous conseillons toujours que votre armoire climatique \u00ab s\u2019int\u00e8gre \u00bb dans l\u2019espace que vous avez pr\u00e9vu de l\u2019installer. Ce doit \u00eatre un objet qui se fond compl\u00e8tement dans l\u2019espace. Il doit \u00eatre comme un meuble, pour que vous n&#039;ayez pas de \u00ab frigo \u00bb dans votre chambre, mais un bel objet efficace !<\/p>\n<p data-trid=\"2369\">Nous savons \u00e9galement par exp\u00e9rience que quel que soit le placard que vous aurez fourni, il sera toujours trop petit au final.<\/p>\n<p class=\"gt-block\" data-trid=\"2370\"><strong data-trid=\"2371\">O\u00f9 se trouvent d\u00e9j\u00e0 ces chambres climatiques ?<\/strong><\/p>\n<p data-trid=\"2372\">Nos chambres climatiques sont implant\u00e9es dans toute l&#039;Europe et m\u00eame au-del\u00e0. <br data-trid=\"2373\" \/>Les chambres climatiques sont de notre propre marque (propre production\/propre gestion) ; Nous avons des ann\u00e9es d&#039;exp\u00e9rience dans la gastronomie (plus de 40 restaurants \u00e9toil\u00e9s Michelin, certains aux Pays-Bas), les magasins d&#039;alcool, la restauration, les h\u00f4tels, les cin\u00e9mas, le commerce du vin, les entreprises, le gouvernement (minist\u00e8res), les universit\u00e9s et bien s\u00fbr les consommateurs. Z<span style=\"font-size: 1.4rem;\" data-trid=\"2374\">c&#039;est \u00e0 dire aussi notre site internet &quot;<\/span><a style=\"font-size: 1.4rem;\" title=\"https:\/\/coolvaria.com\/nl\/over-ons\/\" href=\"https:\/\/coolvaria.com\/nl\/over-ons\/\" target=\"_blank\" rel=\"noopener\" data-trid=\"2375\">\u00e0 propos de nous<\/a><span style=\"font-size: 1.4rem;\" data-trid=\"2376\">&#8220;.<\/span><\/p>\n<p class=\"gt-block\" data-trid=\"2377\">\u00a0<\/p>\n<p data-trid=\"2378\"><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-trid=\"2379\"><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50c5c3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50c5c3e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42587c6\" data-id=\"42587c6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e20b259 elementor-widget elementor-widget-text-editor\" data-id=\"e20b259\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Les chambres climatiques sont-elles autonomes ou peuvent-elles \u00e9galement \u00eatre int\u00e9gr\u00e9es ?<\/strong><\/p>\n<p>Toutes les chambres climatiques peuvent \u00eatre utilis\u00e9es seules. Parce que la couleur ext\u00e9rieure est noire, vous pouvez le placer o\u00f9 vous voulez et il ne sera certainement pas d\u00e9plac\u00e9 !<\/p>\n<p>Presque toutes les armoires peuvent \u00e9galement \u00eatre int\u00e9gr\u00e9es. Regardez la page de l&#039;armoire climatique souhait\u00e9e et vous verrez si votre armoire peut \u00eatre encastr\u00e9e !<\/p>\n<p>Avez-vous une autre question? N&#039;h\u00e9sitez pas \u00e0 nous contacter!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe2b04a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe2b04a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-713da72\" data-id=\"713da72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e41c9fe elementor-widget elementor-widget-text-editor\" data-id=\"e41c9fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Comment puis-je commander ?<\/strong><\/p>\n<p>Vous pouvez commander en ligne, par t\u00e9l\u00e9phone ou par e-mail.<\/p>\n<p>Vous pouvez toujours voir sur le site si le produit est en stock.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd56c8c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd56c8c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f263682\" data-id=\"f263682\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57ac8f7 elementor-widget elementor-widget-text-editor\" data-id=\"57ac8f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>De prijs die ik zie, is dat inclusief BTW en inclusief levering?\u00a0<\/strong><\/p>\n<p>Ja dat klopt! De prijzen die op de site staan zijn inclusief 21% BTW \u00e9n inclusief levering (binnen Nederland, exclusief Waddeneilanden). Het is zelfs zo dat in de prijzen de recyclingkosten zijn opgenomen (dat zijn kosten die wij betalen aan het bedrijf Stichting OPEN &#8211; Wecycle). Ter informatie; wij betalen voor bijvoorbeeld een grote wijnklimaatkast \u20ac 37,27 aan recyclingkosten.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2347578 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2347578\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9184f3b\" data-id=\"9184f3b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2137dd elementor-widget elementor-widget-text-editor\" data-id=\"b2137dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0<strong>J&#039;ai une entreprise, puis-je commander sans TVA ?<\/strong><\/p>\n<p>Oui, c&#039;est possible ! Si vous avez une entreprise en Europe, vous pouvez livrer sans TVA (\u00e0 condition d&#039;avoir un num\u00e9ro de TVA - qui est v\u00e9rifi\u00e9 par nos soins). Si vous souhaitez commander pour une livraison hors Europe, aucune TVA ne sera factur\u00e9e.\u00a0<\/p>\n<p>Le paiement des droits d&#039;importation et\/ou de la TVA rel\u00e8ve de la responsabilit\u00e9 de l&#039;importateur et est factur\u00e9 en fonction des lois du pays vers lequel les produits sont exp\u00e9di\u00e9s. Veuillez consulter votre bureau de douane local pour plus d&#039;informations.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cfd9f5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cfd9f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-929702a\" data-id=\"929702a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e18c44f elementor-widget elementor-widget-text-editor\" data-id=\"e18c44f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\" data-trid=\"3845\"><strong data-trid=\"3846\">Comment puis-je payer?<\/strong><\/p>\n<p data-trid=\"3847\">Vous pouvez payer en ligne avec iDEAL, par carte de cr\u00e9dit (nous acceptons Visa et MasterCard) ou par virement manuel. Vous trouverez ci-dessous quelques exemples et vous pouvez tous les trouver sur <a href=\"https:\/\/coolvaria.com\/fr\/options-de-paiement\/\">cette page (cliquez ici)<\/a> et la page de paiement (lors de la commande).<\/p>\n<p data-trid=\"3847\"><img decoding=\"async\" class=\"alignnone wp-image-9251\" src=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed.webp?strip=all&lossy=1&resize=40%2C40&ssl=1\" alt=\"\" width=\"40\" height=\"40\" srcset=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed.webp?strip=all&lossy=1&resize=40%2C40&ssl=1 40w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-150x150.webp?strip=all&amp;lossy=1&amp;ssl=1 150w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-433x433.webp?strip=all&amp;lossy=1&amp;ssl=1 433w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-937x937.webp?strip=all&amp;lossy=1&amp;ssl=1 937w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-300x300.webp?strip=all&amp;lossy=1&amp;ssl=1 300w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-1024x1024.webp?strip=all&amp;lossy=1&amp;ssl=1 1024w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-768x768.webp?strip=all&amp;lossy=1&amp;ssl=1 768w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-12x12.webp?strip=all&amp;lossy=1&amp;ssl=1 12w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed-100x100.webp?strip=all&amp;lossy=1&amp;ssl=1 100w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed.webp?strip=all&amp;lossy=1&amp;ssl=1 1040w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed.webp?strip=all&amp;lossy=1&amp;w=512&amp;ssl=1 512w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/ideal-logo-1024_2023-09-27-055250_gjed.webp?strip=all&amp;lossy=1&amp;w=640&amp;ssl=1 640w\" sizes=\"(max-width: 40px) 100vw, 40px\" \/><img decoding=\"async\" class=\"alignnone wp-image-9264\" src=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&lossy=1&resize=90%2C38&ssl=1\" alt=\"\" width=\"90\" height=\"38\" srcset=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&lossy=1&resize=90%2C38&ssl=1 90w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-300x125.webp?strip=all&amp;lossy=1&amp;ssl=1 300w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-433x180.webp?strip=all&amp;lossy=1&amp;ssl=1 433w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-937x390.webp?strip=all&amp;lossy=1&amp;ssl=1 937w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-1024x427.webp?strip=all&amp;lossy=1&amp;ssl=1 1024w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-768x320.webp?strip=all&amp;lossy=1&amp;ssl=1 768w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-1536x640.webp?strip=all&amp;lossy=1&amp;ssl=1 1536w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png-18x8.webp?strip=all&amp;lossy=1&amp;ssl=1 18w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&amp;lossy=1&amp;ssl=1 1920w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&amp;lossy=1&amp;w=128&amp;ssl=1 128w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&amp;lossy=1&amp;w=512&amp;ssl=1 512w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&amp;lossy=1&amp;w=640&amp;ssl=1 640w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/visa-logo-visa-icon-transparent-free-png.webp?strip=all&amp;lossy=1&amp;w=1280&amp;ssl=1 1280w\" sizes=\"(max-width: 90px) 100vw, 90px\" \/><img decoding=\"async\" class=\"alignnone wp-image-9265\" src=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo.png?strip=all&lossy=1&resize=75%2C47&ssl=1\" alt=\"\" width=\"75\" height=\"47\" srcset=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo.png?strip=all&lossy=1&resize=75%2C47&ssl=1 75w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo-300x189.png?strip=all&amp;lossy=1&amp;ssl=1 300w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo-433x273.png?strip=all&amp;lossy=1&amp;ssl=1 433w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo-18x12.png?strip=all&amp;lossy=1&amp;ssl=1 18w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo.png?strip=all&amp;lossy=1&amp;ssl=1 445w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bancaire-logo.png?strip=all&amp;lossy=1&amp;w=128&amp;ssl=1 128w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/>\u00a0 \u00a0<img decoding=\"async\" class=\"alignnone wp-image-9255\" src=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_.png?strip=all&lossy=1&resize=75%2C58&ssl=1\" alt=\"\" width=\"75\" height=\"58\" srcset=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_.png?strip=all&lossy=1&resize=75%2C58&ssl=1 75w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_-300x234.png?strip=all&amp;lossy=1&amp;ssl=1 300w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_-433x338.png?strip=all&amp;lossy=1&amp;ssl=1 433w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_-937x731.png?strip=all&amp;lossy=1&amp;ssl=1 937w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_-1024x799.png?strip=all&amp;lossy=1&amp;ssl=1 1024w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_-768x599.png?strip=all&amp;lossy=1&amp;ssl=1 768w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_-15x12.png?strip=all&amp;lossy=1&amp;ssl=1 15w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_.png?strip=all&amp;lossy=1&amp;ssl=1 1200w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_.png?strip=all&amp;lossy=1&amp;w=128&amp;ssl=1 128w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_.png?strip=all&amp;lossy=1&amp;w=512&amp;ssl=1 512w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Maestro_2016.svg_.png?strip=all&amp;lossy=1&amp;w=640&amp;ssl=1 640w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/>\u00a0 \u00a0 \u00a0 <img decoding=\"async\" class=\"alignnone wp-image-9254\" src=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bleue-logo.png?strip=all&lossy=1&resize=75%2C34&ssl=1\" alt=\"\" width=\"75\" height=\"34\" srcset=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bleue-logo.png?strip=all&lossy=1&resize=75%2C34&ssl=1 75w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bleue-logo-300x137.png?strip=all&amp;lossy=1&amp;ssl=1 300w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bleue-logo-18x8.png?strip=all&amp;lossy=1&amp;ssl=1 18w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bleue-logo.png?strip=all&amp;lossy=1&amp;ssl=1 408w, https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/Carte-Bleue-logo.png?strip=all&amp;lossy=1&amp;w=128&amp;ssl=1 128w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/>\u00a0 <img decoding=\"async\" class=\"alignnone wp-image-9268\" src=\"https:\/\/cdn.coolvaria.com\/wp-content\/uploads\/pngimg.com-mastercard_PNG16.png?strip=all&lossy=1&resize=75%2C45&ssl=1\" alt=\"\" width=\"75\" height=\"45\" \/><\/p>\n<p data-trid=\"3848\">\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f58f47 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f58f47\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c50fdfa\" data-id=\"c50fdfa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09afe15 elementor-widget elementor-widget-text-editor\" data-id=\"09afe15\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Puis-je modifier ma commande ?<\/strong><\/p>\n<p>Vous pouvez modifier votre commande. Voir Mon CoolVaria -&gt; une fois que vous avez re\u00e7u une confirmation d&#039;exp\u00e9dition, rien ne peut \u00eatre modifi\u00e9<\/p>\n<ul>\n<li>\u00a0Pour annuler votre commande\u00a0; nous vous renvoyons \u00e0\u00a0<a href=\"https:\/\/coolvaria.com\/fr\/mon-compte\/\" target=\"_blank\" rel=\"noopener\"><strong>Mon CoolVaria<\/strong><\/a><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfa6d1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfa6d1e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f3b6c1f\" data-id=\"f3b6c1f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca819b3 elementor-widget elementor-widget-text-editor\" data-id=\"ca819b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Puis-je annuler ma commande ?<\/strong><\/p>\n<p>Vous pouvez modifier votre commande. Voir Mon CoolVaria -&gt; Si vous avez re\u00e7u une confirmation d&#039;exp\u00e9dition, les annulations ne peuvent pas \u00eatre effectu\u00e9es \u00e0 ce moment-l\u00e0. Veuillez nous contacter par email info@coolvaria.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2eed2d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2eed2d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-631fe24\" data-id=\"631fe24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61d15f3 elementor-widget elementor-widget-text-editor\" data-id=\"61d15f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Pouvez-vous \u00e9galement livrer \u00e0 votre domicile ?<\/strong><\/p>\n<p>Oui, nous livrons \u00e0 domicile et au bureau*<\/p>\n<p>We leveren alleen de kast op de begane grond \u2013 geen obstakels\/ geen trappen of verhogingen \u2013 en installeren niet (de kast is volledig voorbereid dus het is gewoon een kwestie van uit de doos halen en aansluiten). De levering zal plaatsvinden van maandag &#8211; vrijdag en gedurende de dag (08:00 &#8211; 18:00uur).<\/p>\n<p>S&#039;il y a un ascenseur (appartements), nous pouvons fournir l&#039;ascenseur si la hauteur de l&#039;ascenseur est adapt\u00e9e \u00e0 un transpalette \u00e0 fourche standard.<\/p>\n<p>Si l&#039;enceinte climatique a \u00e9t\u00e9 command\u00e9e, vous recevrez un e-mail de notre part vous indiquant exactement comment nous livrons. Vous pourrez alors indiquer le jour de livraison souhait\u00e9.\u00a0<\/p>\n<p>*pour plus d&#039;informations voir \u00ab conditions de livraison \u00bb<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0138f78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0138f78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d66840a\" data-id=\"d66840a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-403d9da elementor-widget elementor-widget-text-editor\" data-id=\"403d9da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Quel sera le d\u00e9lai de livraison ?<\/strong><\/p>\n<p>Le d\u00e9lai de livraison est compris entre 1 et 4 jours apr\u00e8s la saisie de votre commande dans notre syst\u00e8me. Vous serez averti et demand\u00e9 un jour de livraison. Selon l&#039;heure \u00e0 laquelle nous recevons la commande, il est possible de vous faire livrer votre chambre climatique le lendemain.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c5bcc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c5bcc5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-693aa4e\" data-id=\"693aa4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f21e369 elementor-widget elementor-widget-text-editor\" data-id=\"f21e369\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong style=\"font-size: 1.4rem;\">Livrez-vous \u00e9galement en dehors des Pays-Bas ?<\/strong><\/p>\n<p>Oui, nous livrons aussi bien en Europe qu\u2019en dehors de l\u2019Europe. Si vous avez une question sp\u00e9cifique, n&#039;h\u00e9sitez pas \u00e0 nous en faire part pour trouver une solution.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d4aaae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d4aaae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b888a0b\" data-id=\"b888a0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c4ad84 elementor-widget elementor-widget-text-editor\" data-id=\"9c4ad84\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Puis-je d\u00e9terminer le jour de livraison ?<\/strong><\/p>\n<p>Oui, vous d\u00e9terminez le jour de livraison de votre choix. Une fois votre commande pass\u00e9e dans notre syst\u00e8me, vous serez inform\u00e9 et un jour de livraison vous sera demand\u00e9.<\/p>\n<p>La livraison s&#039;effectue du lundi au vendredi en journ\u00e9e (entre 8h et 18h). Le jour de livraison s\u00e9lectionn\u00e9, vous recevrez un message de notre part (vers 8h30) avec une indication du d\u00e9lai de livraison. \u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe12ba8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe12ba8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0005673\" data-id=\"0005673\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-489e2cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"489e2cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5280013\" data-id=\"5280013\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f28f39 elementor-widget elementor-widget-text-editor\" data-id=\"3f28f39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Pouvez-vous \u00e9galement installer mon appareil\u00a0?<\/strong><\/p>\n<p>Non, nous n&#039;installons pas. Le coffret est enti\u00e8rement pr\u00e9par\u00e9, il suffit donc de le sortir de la bo\u00eete et de le brancher.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15b6ae2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15b6ae2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13dd435\" data-id=\"13dd435\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8ef167 elementor-widget elementor-widget-text-editor\" data-id=\"e8ef167\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>L&#039;installation demande-t-elle beaucoup de travail ?<\/strong><\/p>\n<p>Nee helemaal niet. De kast is volledig voorbereid, dus het is gewoon een kwestie van uit de doos halen, aansluiten op het stroomnet en genieten van uw product.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03915b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"03915b3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bdf0e7e\" data-id=\"bdf0e7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d96d166 elementor-widget elementor-widget-text-editor\" data-id=\"d96d166\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Quelle est la garantie ?<\/strong><\/p>\n<p>La garantie est d'au moins 24 mois apr\u00e8s r\u00e9ception d'une nouvelle cave pour les consommateurs.\u00a0<\/p>\n<p class=\"gt-block\"><em>R\u00e9paration gratuite en cas de d\u00e9faut de fabrication.<\/em><\/p>\n<p class=\"gt-block\">Si votre produit tombe en panne en raison d'un d\u00e9faut de fabrication pendant la p\u00e9riode de garantie, les r\u00e9parations sont gratuites. Une erreur du fabricant entra\u00eene une casse de votre produit plus rapide que pr\u00e9vu avec une utilisation r\u00e9guli\u00e8re. Cela signifie que la cave cesse de refroidir m\u00eame si vous n'avez rien fait de sp\u00e9cial (exceptions : dommages caus\u00e9s par une vitre cass\u00e9e, des joints en caoutchouc endommag\u00e9s, certaines cartes de circuits imprim\u00e9s, des filtres, des portes, des \u00e9tag\u00e8res, des charni\u00e8res, des serrures, etc).<\/p>\n<p class=\"gt-block\"><em>R\u00e9parations pay\u00e9es pour les dommages caus\u00e9s par l&#039;utilisateur<\/em><\/p>\n<p class=\"gt-block\">\u00a0Si le d\u00e9faut est d\u00fb \u00e0 votre propre faute, on parle alors de dommage d&#039;utilisateur. Ceci n&#039;est pas couvert par la garantie du fabricant. Nous sommes toujours heureux de vous aider avec les r\u00e9parations, mais vous devrez les payer.\u00a0<\/p>\n<p>M\u00eame apr\u00e8s la p\u00e9riode de garantie, vous pouvez bien entendu nous contacter \u00e0 tout moment pour toutes vos questions concernant votre enceinte climatique.<\/p>\n<p>La garantie d&#039;un mod\u00e8le d\u00e9mo est de 6 ou 12 mois.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ea31f5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ea31f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f6a76e\" data-id=\"9f6a76e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2de1d6f elementor-widget elementor-widget-text-editor\" data-id=\"2de1d6f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Que faire pour retourner l&#039;article ?<\/strong><\/p>\n<p>Apr\u00e8s r\u00e9ception, vous disposez de 14 jours pour retourner gratuitement votre produit.<\/p>\n<ul class=\"list list--bullet\">\n<li class=\"list__item\">Vous pouvez choisir d&#039;\u00e9changer votre produit gratuitement ou de vous faire rembourser<\/li>\n<li class=\"list__item\">Pour r\u00e9cup\u00e9rer votre argent, il est important que vous retourniez votre produit dans son emballage d&#039;origine. <strong>l&#039;\u00e9tat original<\/strong>\u00a0et\u00a0<strong>en bon \u00e9tat<\/strong>. Par exemple : sortez l\u2019enceinte climatique de la bo\u00eete et regardez-la sous tous les c\u00f4t\u00e9s, mais ne l\u2019utilisez pas !<\/li>\n<li>Le retour de la marchandise doit \u00eatre effectu\u00e9 dans l&#039;emballage d&#039;origine. De cette fa\u00e7on, le produit reste sans dommage<\/li>\n<li>Vous n&#039;avez pas l&#039;emballage d&#039;origine ? Nous examinerons ensuite l&#039;\u00e9tat de votre chambre climatique restitu\u00e9e et d\u00e9terminerons la d\u00e9pr\u00e9ciation sur cette base.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4cbdfd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4cbdfd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0242278\" data-id=\"0242278\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f81df0 elementor-widget elementor-widget-text-editor\" data-id=\"9f81df0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Dans combien de temps vais-je r\u00e9cup\u00e9rer mon argent ?<\/strong><\/p>\n<p>Une fois que nous aurons trait\u00e9 le retour de l&#039;article, nous vous rembourserons dans un d\u00e9lai maximum de 20 jours ouvr\u00e9s.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e440cc3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e440cc3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37c52eb\" data-id=\"37c52eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ba8611 elementor-widget elementor-widget-text-editor\" data-id=\"4ba8611\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"gt-block\"><strong>Ma question n&#039;est pas r\u00e9pertori\u00e9e...<\/strong><\/p>\n<p>Esp\u00e9rons que les informations ci-dessus vous aideront rapidement. Si vous avez une question qui ne figure pas dans la liste, n&#039;h\u00e9sitez pas \u00e0 nous contacter via ce formulaire ou par t\u00e9l\u00e9phone au +31 (0)30 2511191. Nous serons ravis de r\u00e9pondre \u00e0 votre question !<div class=\"forminator-ui forminator-custom-form forminator-custom-form-9125 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-9125\" data-uid=\"69e8bb3314ec2\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-9125\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-9125 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"9125\"\n\t\t\t\t\n\t\t\t\tdata-design=\"default\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tdata-grid=\"open\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tstyle=\"display: none;\"\n\t\t\t\t\n\t\t\t\tdata-uid=\"69e8bb3314ec2\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><input type=\"hidden\" id=\"hidden-2_69e8bb3314ec2\" name=\"hidden-2\" value=\"Klantenservice\" \/><input type=\"hidden\" id=\"hidden-1_69e8bb3314ec2\" name=\"hidden-1\" value=\"https:\/\/coolvaria.com\/fr\/service-client\/\" \/><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-row forminator-no-margin\" data-multiple=\"true\"><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-first-name-1_69e8bb3314ec2\" class=\"forminator-label\" id=\"forminator-field-first-name-1_69e8bb3314ec2-label\">Pr\u00e9nom <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-first-name\" placeholder=\"Par exemple. Paul\" id=\"forminator-field-first-name-1_69e8bb3314ec2\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" value=\"\" \/><\/div><\/div><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-last-name-1_69e8bb3314ec2\" class=\"forminator-label\" id=\"forminator-field-last-name-1_69e8bb3314ec2-label\">nom de famille <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-last-name\" placeholder=\"Par exemple. Ricard\" id=\"forminator-field-last-name-1_69e8bb3314ec2\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" value=\"\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-2\" class=\"forminator-field-checkbox forminator-col forminator-col-12\"><div role=\"group\" class=\"forminator-field\" aria-labelledby=\"forminator-checkbox-group-69e8bb3314ec2-label\"><h4 id=\"forminator-checkbox-group-69e8bb3314ec2-label\" class=\"forminator-label\">Nom de l&#039;entreprise<\/h4><label id=\"forminator-field-checkbox-2-1-69e8bb3314ec2-label\" for=\"forminator-field-checkbox-2-1-69e8bb3314ec2\" class=\"forminator-checkbox\" title=\"Nom de l&#039;entreprise\"><input type=\"checkbox\" name=\"checkbox-2[]\" value=\"one\" id=\"forminator-field-checkbox-2-1-69e8bb3314ec2\" aria-labelledby=\"forminator-field-checkbox-2-1-69e8bb3314ec2-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-2-69e8bb3314ec2-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Nom de l&#039;entreprise<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_69e8bb3314ec2\" class=\"forminator-label\" id=\"forminator-field-text-1_69e8bb3314ec2-label\">Nom de l&#039;entreprise<\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"Nom de votre entreprise (si applicable)\" id=\"forminator-field-text-1_69e8bb3314ec2\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69e8bb3314ec2\" class=\"forminator-label\" id=\"forminator-field-email-1_69e8bb3314ec2-label\">Adresse e-mail <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"Par exemple. john@doe.com\" id=\"forminator-field-email-1_69e8bb3314ec2\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69e8bb3314ec2\" class=\"forminator-label\" id=\"forminator-field-phone-1_69e8bb3314ec2-label\">num\u00e9ro de t\u00e9l\u00e9phone<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"Par exemple. +31612345678\" id=\"forminator-field-phone-1_69e8bb3314ec2\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" data-validation=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-1\" class=\"forminator-field-checkbox forminator-col forminator-col-12\"><div role=\"group\" class=\"forminator-field\" aria-labelledby=\"forminator-checkbox-group-69e8bb3314ec2-label\"><h4 id=\"forminator-checkbox-group-69e8bb3314ec2-label\" class=\"forminator-label\">J&#039;AI UNE QUESTION RESTE \u2026\u2026<\/h4><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69e8bb3314ec2\" id=\"forminator-field-textarea-1_69e8bb3314ec2-label\" class=\"forminator-label\">Message<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_69e8bb3314ec2\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" maxlength=\"180\" ><\/textarea><span id=\"forminator-field-textarea-1_69e8bb3314ec2-description\" class=\"forminator-description\"><span data-limit=\"180\" data-type=\"characters\">0 \/ 180<\/span><\/span><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Envoyez<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"f78f1363fe\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/4057\" \/><input type=\"hidden\" name=\"form_id\" value=\"9125\"><input type=\"hidden\" name=\"page_id\" value=\"4057\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/coolvaria.com\/fr\/service-client\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Foire aux questions (FAQ) Que signifie exactement \u00ab\u00a0En stock\u00a0\u00bb\u00a0? Cela signifie que l&#039;article est en stock chez nous (dans l&#039;un de nos deux entrep\u00f4ts aux Pays-Bas) et sera livr\u00e9 imm\u00e9diatement...<\/p>","protected":false},"author":617,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-4057","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/pages\/4057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/users\/617"}],"replies":[{"embeddable":true,"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/comments?post=4057"}],"version-history":[{"count":133,"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/pages\/4057\/revisions"}],"predecessor-version":[{"id":10916,"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/pages\/4057\/revisions\/10916"}],"wp:attachment":[{"href":"https:\/\/coolvaria.com\/fr\/wp-json\/wp\/v2\/media?parent=4057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}